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About the Master Service Program

Pentair Partner's Master Service Program is a program to recognize and award Dealers and Service Technicians completing desired training modules.

There are three level badge certificates:

  • Copper Badge - Service Pool Specialist
    Initial Service Tech Certification
  • Bronze Badge - Service Advisor
    Service Advisors will earn the second level of recognition items designed to ensure co-workers and customers know they have worked hard to achieve this level of certification.
  • Silver Badge - Service Professional
    Service Professional will earn the third level of recognition items designed to ensure co-workers and customers know they have worked hard to achieve this level of certification.

HOW TO GET STARTED


Rank Requirements and Rewards

Follow the requirements below to get started to becoming a Pentair Service Pool Specialist and moving up to a Pentair Service Professional!

Pentair Service Pool Specialist

Pentair Service Advisor

Pentair Service Professional

RANK REQUIREMENTS
Enroll and Obtain Pentair login and password
Attend a local or regional workshop
View one video category in Pentair University
i.e. Pumps, Automation, Heaters
Pass the category test
Print the certificates
Download the TechSmart apps
Download Pool IQ
View two additional video categories in Pentair University
i.e. Pumps, Automation, Heaters
Pass the category tests
Print the certificates
Download the Pool Pad Pro App
View two additional video categories in Pentair University
i.e. Pumps, Automation, Heaters
Pass the category tests
Print the certificates
Introduce another individual to the program
(provide name and Company)
RANK REWARDS
Sandwich Visor Cap
This comfortable baseball style cap will come in handy in the hot sun! Each cap features Pool Specialist logo embroidered on front of cap—and Pentair logo embroidered on back of cap
Pentair Branded Sunglasses
Fun sport style sunglasses to go with your cap.
Service Pool Specialist Iron On Patches
Pool Specialists can display their accomplishment with this set of 3" iron on, embroidered or applique patches. Easily applied to a shirt or jacket or tool bag—this patch will let your Associates and your Customers know you are a Pentair Certified Pool Specialist!
Updated Cap with Service Advisor Badge embroidered on front
(performance moisture-wicking polyester cap with contrast stitching and embroidered logo or applique)
Two Service Advisor Iron On Patches
Service Advisor's can display their accomplishment with this set of 3" iron on, embroidered or applique patches. Easily applied to a shirt or jacket or tool bag—this patch will let your Associates and your Customers know you are a Pentair Certified Service Advisor!
12" Channel lock pliers
Branded with Pentair logo on the handle.
Super soft Heather T shirt
Branded with Pentair logo on the front.
Service Advisor Customized box with package
Updated Cap with Silver Service Professional Badge
(performance moisture-wicking polyester cap with contrast stitching and embroidered logo or applique)
Three Service Professional Iron On Patches
Service Professional's can display their accomplishment with this set of 3" iron on, embroidered or applique patches. Easily applied to a shirt or jacket or tool bag—this patch will let your Associates and your Customers know you are a Pentair Certified Service Professional!
Hooded Sweatshirt
Branded Pentair logo embroidered on left chest and Certified Professional patch on sleeve.
9" socket extension and 8" slip joint plier
Both Branded with Pentair logo.
Service Advisor Customized box with package
Service Professional seal.

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